An Amazon fulfillment associate might have to walk as …

An Amazon fulfillment associate might have to walk as far as 15 miles in a single shift, endlessly looping back and forth between shelves in a warehouse the size of nine soccer fields. They do this in complete silence, except for the sound of their feet. The atmosphere is so quiet that workers can be fired for even talking to one another. And all the while, cardboard cutouts of happy Amazon workers look on, cartoon speech bubbles frozen above their heads: “This is the best job I ever had!”

“The workers at Rugeley are effectively human robots,” Roberts says. “And the only reason Amazon doesn’t actually replace them with robots is they’ve yet to find a machine that can handle so many different sized packages.”

FastCoDesign: Ben Roberts in Amazon Unpacked

(View on gamamb.tumblr.com)

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